Refund & Cancellation Policy

If you notify us of your wish to cancel

At least 4 months before the holiday, we shall refund you 75% of your deposit.

At least 3 months before the holiday, we shall refund you 50% of your deposit & any advance payments.

Less than two months before the date of the holiday, all fees are non-refundable.

In the event of a cancellation, we will make every effort to rebook you on another date.  If no suitable alternative can be found, we will issue a refund in accordance with the refund policy.

You are responsible for any and all costs associated with the cancellation, including but not limited to

• Airline cancellation fees
• Hotel cancellation fees
• Travel insurance cancellation fees

In the event we have to cancel, we will make every effort to rebook another date.  If no suitable alternative can be found, we will issue a full refund.

To start a refund, contact us at contactus@aqenterprises.co.uk.

We reserve the right to cancel or reschedule the holiday at any time due to unforeseen circumstances.